Welcome to Baller Performance. These Terms and Conditions constitute a legally binding agreement made between you and Baller Performance concerning your access to and use of our website, digital products, and training services.
By accessing the site and purchasing our products, you agree that you have read, understood, and agreed to be bound by all of these Terms and Conditions. If you do not agree with all of these terms, you are expressly prohibited from using the site and must discontinue use immediately.
Unless otherwise indicated, the website and all digital products (including "The Pro Code", PDFs, video content, graphics, text, and frameworks) are our proprietary property. All source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein are owned or controlled by Baller Performance.
Strict Prohibition of Resale and Distribution: When you purchase a digital product from Baller Performance, you are granted a single-user, non-transferable license for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or resell any of our digital products or frameworks without our express prior written permission. Violation of this clause will result in immediate termination of access and potential legal action to protect our intellectual property.
Due to the immediate, accessible nature of digital products (such as downloadable PDF guides and video courses), all sales are considered final, except where a claim qualifies under the 60 Day Results Guarantee set out in section 3A below. Once a digital product has been purchased and the download link has been provided or accessed, we do not otherwise offer refunds, exchanges, or cancellations.
If you experience technical issues downloading or accessing your purchased files, please contact our support team immediately, and we will ensure the files are delivered to you manually.
We offer a voluntary results guarantee on the Premier League Strength & Training Guide. If you train the guide properly and see no physical improvement, you may apply for a full refund of the purchase price. This guarantee applies to that product only.
To qualify, you must:
How to claim: Email contact@ballerperformance.net with a short explanation of your situation and your evidence attached. Each claim is assessed individually on the evidence provided, and we may ask follow up questions or request further detail before making a decision. Approved refunds are returned to the original payment method.
What does not qualify: Claims submitted without dated evidence; claims where the evidence shows the programme was completed in a single sitting or over a compressed period; claims where the selected pathway was not completed in full; and claims submitted more than 14 days after finishing the pathway.
This guarantee is offered voluntarily and sits in addition to your rights under the Australian Consumer Law. Nothing in this section limits or excludes any right, guarantee, or remedy that cannot be limited or excluded under that law.
Baller Performance provides elite football training frameworks, nutritional guidelines, and athletic advice for informational and educational purposes only.
In no event shall Baller Performance, its directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages arising from your use of the site or our digital products.
By using the Site, you represent and warrant that: (1) all registration and payment information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity and you agree to comply with these Terms and Conditions; and (4) you will not use the Site for any illegal or unauthorized purpose.
The Site may contain links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, video, and other content originating from third parties. Such Third-Party Websites and Content are not investigated, monitored, or checked for accuracy or completeness by us, and we are not responsible for any purchases made through them or any harm resulting from their use.
These Terms shall be governed by and defined following the laws of Queensland, Australia. Baller Performance and yourself irrevocably consent that the courts of Brisbane, Queensland, Australia shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of our digital products without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site or products.
In order to resolve a complaint regarding the Site or to receive further information regarding the use of the Site, please contact us at:
Baller Performance
Brisbane, Queensland, Australia
contact@ballerperformance.net